son101's Privacy Policy

son101 ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") explains what personal information we collect, how we use it, and what measures we take to keep it secure.

The following are definitions of some key terms used in this policy:

1.1 Personal Information

"Personal information" means any information that can directly or indirectly identify a person — such as name, address, email address, phone number, date of birth, national identity card details, and financial transaction information.

1.2 User

"User" means any registered or unregistered person who uses our website or services on the son101 platform. Our services are available only to individuals aged 21 or older.

1.3 Processing

Any operation performed on personal information — including collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, transmission, or deletion — will be considered "processing" under this policy.

son101 collects information from various sources to operate its services properly. A detailed description of the information collected is provided below:

2.1 Registration and Account Information

When you create an account on son101, we collect the following information:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Residential address

2.2 Identity Verification Information

To prevent fraud and ensure responsible gaming, we may collect the following documents for identity verification:

• National Identity Card (NID) or passport copy
• Driving licence (where applicable)
• Utility bill or bank statement (for address verification)

2.3 Financial Information

To process deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, or Upay account numbers
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Automatically Collected Information

Information automatically collected while you use son101 includes:

• IP address and device identity
• Browser type and version
• Operating system
• Session duration and login dates
• Pages visited and gaming activity logs
• Data obtained from cookies and similar tracking technologies

son101 uses collected information only for legitimate and specific purposes. We never use your information unnecessarily or without your knowledge.

3.1 Service Operations

Information is used to create and manage your account, verify logins, process financial transactions, and provide customer support.

3.2 Security and Fraud Prevention

Information is used to protect the son101 platform from fraud, money laundering, and other unlawful activities, and to ensure the safety of all users.

3.3 Legal Compliance

Information is used to comply with applicable laws and regulations, meet record-keeping requirements, and respond to lawful requests from legal authorities.

3.4 Responsible Gaming

Information is used to monitor gaming behaviour, identify potentially problematic playing patterns, and help players set limits.

3.5 Communication and Support

Information is used to communicate with you regarding important account notifications, security alerts, and customer support.

3.6 Service Improvement

Analytical data is used to improve the user experience, develop new features, and resolve technical issues on the platform.

son101 does not sell your personal information to third parties. However, sharing limited information may be necessary in certain circumstances.

4.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, data security, and technical infrastructure management. These partners receive only the information necessary to provide their specific services and are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

We may be legally required to disclose information in the following circumstances:

• To comply with a court order or valid legal process
• To cooperate with an investigation by authorities
• To comply with anti-money laundering (AML) or counter-terrorism financing regulations
• To protect the rights and safety of son101 or other users

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may form part of the transferred assets. In such circumstances, we will notify users in a timely manner.

4.4 Consent-Based Sharing

Before sharing information for any purpose other than those stated above, we will always obtain your explicit consent.

son101 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve the functionality of our services.

5.1 Essential Cookies

These cookies are essential for the basic operation of the website. They are used to maintain login sessions, keep security features active, and remember your preferences. Disabling these cookies may cause the website to not function properly.

5.2 Analytical Cookies

We use analytical cookies to understand how users interact with our site. This allows us to identify the most visited pages, average session length, and pages with errors.

5.3 Functional Cookies

Functional cookies are used to remember your language preferences and other personalised settings, making your experience on the service more convenient.

5.4 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. However, doing so may limit some features of son101. Each browser manages cookies differently — detailed instructions can be found in your browser's help section.

son101 has adopted industry-standard technical and organisational measures to keep your personal information secure.

6.1 Technical Security Measures

We use the following technologies to protect your information:

• SSL encryption — all data transmissions are encrypted
• Password hashing and salting technology
• Two-Factor Authentication
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

6.2 Data Retention Period

We retain your personal information for as long as it is needed. Specifically:

• Active account data: for as long as the account remains active
• Financial transaction records: for the period required by applicable legal obligations
• After account closure: for the period required to meet legal requirements

6.3 Data Breach Response

In the event of a data breach, we will promptly notify potentially affected users and take all necessary steps to remedy the situation. Applicable legal notification timelines will be observed.

As a user of son101, you have the following rights over your personal information:

7.1 Right to Access Information

You may contact us at any time to find out what information we hold about you and to request a copy of that information.

7.2 Right to Correct Information

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected or updated. You can directly change most information yourself through your account settings.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, retaining some information may be necessary for us due to legal obligations, ongoing disputes, or other legitimate reasons.

7.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain circumstances, such as while a dispute about the accuracy of the information is ongoing.

7.5 Right to Data Portability

You may request the information we hold about you in a structured, commonly used, and machine-readable format.

7.6 How to Exercise Your Rights

To exercise any of the above rights, contact our customer support team directly. We will process your request in a timely manner and inform you of the outcome.

son101 strictly follows a policy of preventing minors from gaming. Our services are only for individuals aged 21 or older.

We do not knowingly collect personal information from any minor. An age verification process is completed at the time of registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the associated information will be deleted.

If a parent or legal guardian believes that a minor is using our services, please notify our support team immediately.

The son101 website may sometimes contain references to other websites or services. These external sites have their own privacy policies, and son101 is not responsible for their operations or privacy practices.

We advise users to read the privacy policy of any external site before visiting it. son101's privacy policy applies only to our own services.

son101 reserves the right to update this privacy policy from time to time. Changes generally occur for the following reasons:

• To stay in line with legal or regulatory changes
• As a result of introducing new services or features
• To adopt best practices in data protection
• To bring clarity based on user feedback

For significant changes, we will post a notice on the website and update the "Last Updated" date at the top of the page. Continuing to use this service means you are giving your consent to the updated policy.

We recommend that you review this page regularly to stay up to date on the latest data protection practices.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

We will give proper attention to any privacy-related request you have and get back to you as quickly as possible. For more general information, see our FAQ page and Terms & Conditions page.