❓ Help Center
son101 FAQ — Answers to All Your Questions
The most common questions from Bangladeshi players are answered here in plain language — from accounts and payments to games and bonuses.
We have put together this detailed FAQ page to make your experience on son101 as smooth as possible. Whether it's opening an account, depositing money via bKash or Nagad, using the welcome bonus, betting on BPL matches, or learning the rules of slots — you will find all the answers below. If you can't find what you're looking for, contact our 24/7 live chat support.
Section 01
Account and Registration
Creating an account on son101 is simple — go to the son101 Login page and register with your mobile number, password, and the required details. The whole process takes just a few minutes. After registering, you can log in right away and start enjoying games.
No, each player may only open one account. Opening multiple accounts is a violation of son101's rules and may result in your account being closed. Enjoy all the benefits with your single active account.
On the son101 Login page, click the 'Forgot Password' option and enter your registered mobile number. You will then receive a verification code that you can use to set a new password. If you run into any trouble, contact 24/7 live chat support.
son101 is for players aged 21 and above only. Providing your correct date of birth at registration is mandatory. Age verification may be required when your account is reviewed. We follow a strict policy to keep underage individuals away from gaming.
Section 02
Deposits and Withdrawals
Deposits from bKash to son101 are generally instant — in most cases the funds are credited to your account within a few seconds to a few minutes. Occasionally it may take a little longer due to bank or network issues. If you have a problem, let support know.
The minimum deposit amount on son101 is ৳500. The same rule applies to all payment methods — bKash, Nagad, Rocket, and Upay. Start with a small amount and increase it as you see fit.
The minimum withdrawal amount from son101 is ৳800. After a successful withdrawal request, the funds typically arrive in your mobile banking account within 10 to 45 minutes — one of the fastest processing times in Bangladesh.
son101 currently supports four popular mobile banking methods — bKash, Nagad, Rocket, and Upay. These methods offer the fastest and most secure transactions in Bangladesh and can be used at any time.
son101 does not impose any additional transaction charges. However, your mobile banking operator (such as bKash or Nagad) may apply their own service charges — that depends on the respective operator's policy.
Section 03
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches on son101, log in to your account and go to the Cricket section. Choose your preferred match, market, and odds, then set your stake. With live betting you can also place bets while the match is in progress — make your decisions based on real-time odds.
RTP, or Return to Player, is a theoretical percentage that indicates how much of the total amount wagered a game may return to players over the long term. It is an average figure — not a guaranteed result for any individual spin or round. Every round is completely independent.
Yes, son101 features games from internationally recognised providers such as Pragmatic Play, PG Soft, JILI, and Spribe, all of which use Random Number Generator (RNG) technology. This ensures that the outcome of every round is completely random and unbiased — no one can know the result in advance.
Absolutely. son101 is fully mobile-friendly. The site works smoothly on the browser of any Android or iOS smartphone. No separate app download is needed — enjoy slots, live casino, and cricket betting directly from your browser.
In live casino you play in real time with actual dealers — bets are placed at a real table via video streaming. In slots, the games are entirely software-driven and RNG determines the outcome of every spin. Both are available on son101.
Section 04
Bonuses and Promotions
When you make your first deposit on son101, you will receive a 150% welcome bonus of up to ৳5,000. For example: deposit ৳1,000 and you get ৳1,500 in bonus, giving you a total balance of ৳2,500. The wagering requirement on the bonus is 10x.
The wagering requirement for son101's welcome bonus is 10x. This means that if you receive a ৳1,500 bonus, you must place a total of ৳15,000 in bets before you can withdraw. This can be completed through regular play across various games.
On son101 you are automatically promoted to higher VIP levels through regular play — no separate application is needed. There are four levels: Bronze, Silver, Gold, and Platinum. The more you play, the faster you move up and the more benefits you receive.
Weekly cashback rates in son101's VIP program vary by level: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, and Platinum — up to 0.8%. This cashback is credited directly to your account.
Yes, son101 regularly offers promotions — especially during the BPL, IPL, and T20 World Cup seasons with special cricket offers, as well as various gaming tournaments. Special offers are also available during Eid and other festivals. Log in to see the latest promotions.
Section 05
Safety and Responsible Gaming
son101 is a safe and reliable platform. The site uses SSL encryption technology to keep your personal information and transactions secure. Our fair play policy and partnerships with recognised game providers ensure that every player gets an equal opportunity.
Yes, son101 gives the highest priority to protecting your personal information. We use SSL encryption and do not share your data with third parties. For more details, please read our privacy policy.
Yes, son101 supports responsible gaming. If you feel that gaming is becoming a problem for you, you can contact 24/7 live chat support to activate a self-exclusion or cool-down period.
son101 believes that gaming is entertainment, not a source of income. We strictly follow a 21+ age policy, offer a self-exclusion facility, and provide the option to set betting limits. Our support team is always ready to assist with any gaming-related concerns.
son101's support team is available 24 hours a day, 7 days a week, offering assistance in Bengali via live chat. You can also contact us by email at [email protected]. You will receive a prompt response to any question or issue.
Still have questions?
Our support team is with you 24/7. Start a live chat right now or send us an email.
Live Chat Support
24/7 support in Bengali — the fastest way to get an answer.
Email Support
[email protected] — email us for detailed questions.